If you are experiencing financial difficulties, we may be able to restructure your agreement. So that we can help you, we first need some information about you and your preferred monthly payment or rental amount.

Please contact our Customer Services team at the email, address or phone number below. For your security, we cannot offer an online service for this.

We will review your situation and get back to you with our advice. We’ll then update your account and write to you to confirm the new terms of your agreement.

You can contact us using the following methods:

By email: customerservices-mbfs@daimler.com

By phone: 0870 847 0700 Monday to Friday 8:00am-6:00pm and Saturday 9:00am-5:00pm

By fax: 0870 840 9000 (for the Attention of Customer Services)

Or write to us at:
Customer Services
Mercedes-Benz Finance
Tongwell
Milton Keynes
MK15 8BA