If you change your name or move house, you need to let us know so that we can keep you up to date with your finance account.

To let us know your name/address change, simply contact our Customer Services team at the contact email, address or phone number below. For your security, we cannot offer an online service for this.

For your own security, please note that you’ll need to provide evidence of your name change if any of the following apply to you:

Marriage – please include a copy of your marriage certificate with your form.
Divorce – if you wish to revert to your maiden name, include your original marriage certificate.
Limited company – please include a copy of your certificate of incorporation.

You can contact us using the following methods:

By email: customerservices-mbfs@daimler.com

By phone: 0870 847 0700 Monday to Friday 8:00am-6:00pm and Saturday 9:00am-5:00pm

By fax: 0870 840 9000 (for the Attention of Customer Services)

Or write to us at:
Customer Services
Mercedes-Benz Finance
Tongwell
Milton Keynes
MK15 8BA