Q. I wish to make a complaint regarding my Mercedes-Benz Motor Insurance policy. Who should I contact?
Q. I wish to make a complaint regarding my Minor Damage Insurance. Who should I contact?
A. Please visit our Minor Damage Insurance complaint page.
Q. I wish to make a complaint regarding my Payment Protection, Protection and Protection Plus Insurance policy. Who should I contact?
Q. I wish to make a complaint regarding my Finance GAP Insurance or Invoice GAP Insurance policy. Who should I contact?
Q. I’ve taken out Mercedes-Benz Motor Insurance and need to make a claim. Who do I need to contact?
Q. I’ve taken out Payment Protection, Protection and Protection Plus Insurance and need to make a claim. What do I do?
Q. I've taken out Minor Damage Insurance and need to make a claim. Who do I need to contact?
Q. I've taken out GAP Insurance and need to make a claim. What do I do?
Mercedes-Benz Motor Insurance is arranged by Mercedes-Benz Insurance. Mercedes-Benz Insurance is a trading name of Daimler Insurance Services UK Limited. Registered in England No 3510012. A Daimler Company. Registered Office: Tongwell, Milton Keynes, Mk15 8BA. Underwritten by Aviva Insurance Limited, Registered in Scotland No.2116, Registered Office: Pitheavlis, Perth PH2 0NH. Both companies are authorised and regulated by the Financial Services Authority. For joint protection calls may be recorded and/or monitored.
We may decline to quote in some circumstances.
Payment Protection, Protection and Protection Plus Insurance are underwritten by Pinnacle Insurance plc. Registered office: Pinnacle House, A1 Barnet way, Borehamwood, Herts WD6 2XX. Registered No 1007798. Authorised and regulated by the Financial Services Authority.
Finance GAP Insurance and Invoice GAP Insurance are both underwritten by MAPFRE Asistencia Compañia Internacional de Seguros y Reaseguros, Sociedad Anonima. Registered Address: Alpha House, 5th Floor, 24A Lime Street, London, EC3M 7HS. Company No FC021974. Branch No BR008042. Authorised by the Financial Services Authority.
Finance GAP Insurance and Invoice GAP Insurance are both administered by Abraxas Insurance Administration Services Limited, Unit 1 & 2 Buckingham Court, Beaufort Park, Almondsbury, Bristol BS32 4NF. Authorised and regulated by the Financial Services Authority.
Minor Damage Insurance is accepted and underwritten by AmTrust Europe Limited on behalf of AutoProtect (MBI) Limited. AmTrust Europe Limited, Market Square House, St James’s Street, Nottingham, NG1 6FG is authorised and regulated by the Financial Services Authority (FSA). Their FSA registration number is 202189. This can be checked by visiting the FSA’s website at www.fsa.gov.ukor by contacting them on 0845 606 1234. AutoProtect (MBI) Ltd is authorised and regulated by the Financial Services Authority. FSA No. 312143.
