Mercedes-Benz Finance provides a range of finance products and some of these keep your monthly payments to a minimum by giving you the option to return your vehicle at the end of the agreement. When you return you vehicle it needs to be checked for damage and to ensure all the required maintenance and servicing has been carried out – this process is called De-Fleet.

This online guide will show you everything you need to know about the De-Fleet process. It will explain your options for returning your vehicle, what you need to do before returning it, as well as showing you examples of the kind of damage you will and won’t be charged for.

You can choose to watch all the videos in sequence or you can select individual videos. You may also choose to download the PDF document below to keep and refer to. Please remember that examples of damage have been taken from a wide range of Daimler AG vehicles and may not necessarily reflect the model that you drive.

If you have any questions about returning your vehicle or the De-Fleet process, please contact our Customer Service Team on 0870 847 0700.