Contact us.

How can I contact Mercedes-Benz Finance?

Finance contacts.

Contact: Phone Opening hours
Advice on managing your finance, all end-of-finance-agreement enquiries or to arrange collection of your vehicle. 0870 847 0700 Monday to Friday
8.00am - 6.00pm
Saturday
9.00am - 5.00pm
To request a brochure, test drive or information about vehicles or a Retailer. 0808 156 5635 Monday to Friday 8am - 7.30pm
Saturday 9.00am - 6.00pm
Sunday 11.00am -5.00pm
Breakdown queries +00 800 1777 7777*
+442079757077
Breakdown assistance
lines are open 24/7
Warranty / vehicle queries +00 800 9777 7777 Monday to Friday
8.00am - 6.00pm
Service agreement queries. 0870 242 6200 Monday to Friday
8.30am - 5.00pm.
If you are in arrears and would like to make a payment. 0870 241 6225 Monday to Friday
8.30am - 7.00pm
Saturday
9.00am - 1.00pm
To discuss excess mileage or damage invoices associated with the return of your vehicle. 0870 240 1110 Monday to Friday
8.30am - 5.00pm
Vehicle Return Standards and returning your vehicle queries. 0870 121 0535 Monday to Friday
8.30am - 5.00pm

Insurance contacts.

Contact: Phone Opening hours
Your Motor Insurance 0845 600 2180 Monday to Friday
8.30am - 6.00pm
Saturday
9.00am - 2.00pm
Motor Insurance claims 0800 056 8806 Lines open 24/7
Payment Protection Insurance, Protection, Protection Plus or Assurance queries underwritten by Pinnacle Insurance plc:

• General enquiries
• Payment Protection Insurance claims / Assurance
• Protection / Protection Plus Insurance claims
0870 847 0700
0870 720 0742
0870 729 6127
Monday to Friday
8.00am - 6.00pm
Saturday
9.00am - 5.00pm
> Visit the Pinnacle Support website    
GAP Insurance
Following an update to our GAP Insurance offerings, there is now 2 potential administrators for GAP Insurance and selects the one that applies to you.
AutoProtect (MBI) Limited - 0871 384 1167
MAPFRE Asistencia - 0845 136 8440
Monday to Friday
8.30am - 6.00pm
Saturday
9.00am - 5.00pm
Minor Damage Insurance, administered by AutoProtect (MBI) Ltd. and underwritten by AMTrust Europe Ltd. Claims: 0871 384 3182.
Complaints: 0871 384 1167.
Opening hours:
Monday to Friday
9.00am – 5.00pm
Saturday
9.00am – 1.00pm

*

* International freephone number

For existing customers

Information for existing customers

For more information, please follow the links below.