If in exceptional cases you have to make an initial outlay, Mercedes-Benz will reimburse these costs. Please contact your Mercedes-Benz Official Workshop or our Customer Assistance Centre, on 00800 1 7777777, as soon as you have incurred the costs. You will then be advised of how these costs can be reclaimed.

Please note that Mercedes-Benz will only reimburse for costs incurred within the scope of the Mercedes-Benz Mobilo services.