When you bring your vehicle in to a Mercedes-Benz Authorised Repairer for a service or repair, you can also request a comprehensive Visual Health Check on your van.

Our expertly trained technicians will run a series of checks on your vehicle. In fact, they will look at 36 different points on your vehicle and provide a written report at the end of it, with an explanation of any findings.

Your Service Advisor will go through the report with you, to help you decide what action to take, if any. You’ll receive a competitive estimate upfront for any work needed, but you’re under no obligation to have it done there and then.
To help you decide, the written report grades each element of the health check according to the following colour codes:

Red items
Require urgent attention.

Amber items
Some concerns identified.
If not addressed, these items need monitoring to ensure safety and/or reliability of your vehicle is not compromised.

Green items
Vehicle has been checked and is in satisfactory condition.