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Sprinter Service Contracts

Road side assistance
The following table demonstrates the contract coverage and product features available for each Service Package.

Service Package

Service Package Plus

Repair & Maintenance

Monthly payment / Pay as you go

-

Up front payment

-

Extension to contract life available

-

-

Transferable to new owner when vehicle sold (not applicable to monthly paid contracts)

-

Administration handled by Mercedes-Benz on all work covered by the contract

Preferential authorisation and processing

Work undertaken by any appointed Mercedes-Benz Commercial Dealer

Routine service labour costs

Routine service parts

Routine service lubricants

Front and rear brake pads

-

Brake discs

-

Clutch friction material

-

Worn centre plates

-

Repair or replacement of all mechanical components including engine, gearbox and rear axle

-

-

Repair or replacement of all electrical components including computer management system

-

-

MOT test fees

-

All ministry inspections where applicable by law at the date of signing the contract

-

-

Emergency road side assistance (provided under MobilityGO for first two years)

-

-

Recovery to nearest repairer (provided under MobilityGO for first two years)

-

-

Provision of replacement vehicle (provided under MobilityGO for first two years)

-

-

O

Tyres

-

-

O

Refrigeration units

-

-

O

Tail lifts

-

-

O

UK & continental cover

-

-

O

Cranes

-

-

O

Windscreen

-

-

O

■ Standard product feature
o Optional extra available only on Repair & Maintenance Contracts
- Not available

All Service Package and Package Plus contracts terminate on the earliest of time or distance - whichever comes first. All Repair and Maintenance Contracts incur a mileage charge when mileage goes beyond the contractual distance. Full details of Repair and Maintenance contracts included in R&M contract documentation.
Please ensure that the product selected is most appropriate for your business requirements as contracts cannot be switched although Repair and Maintenance contracts can be extended.
For further information please contact your Mercedes-Benz dealer